Accountancy
106
Agriculture, Fishing
1
Finance, Insurance
101
Call Centres
0
Catering & Hospitality
92
Construction, Property
100
Customer services
73
Defence/Armed Forces
83
Education
3
Electronics
67
Engineering, Manufacturing 124
Graduate, Trainees
59
Healthcare & Nursing
68
Human resources
69
IT & Internet
492
Legal
56
Management consultancy 67
Marketing, Advertising, PR 75
Media, Creative
4
Non-profit, Charities
1
Public sector & Services
7
Recruitment sales
91
Retail, Wholesale
59
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Sales
133
Science
18
Secretarial, Administration 31
Security
0
Senior appointments
11
Telecommunications
4
Transport, Logistics
3
Travel, Leisure, Tourism
24
Other
65
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
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Section: IT & Internet Vacancy 576 |
| Post:Technical Customer Service Co-ordinator - East Sus
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Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Plymouth
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| The announcement text: |
Technical Customer Service Co-ordinator - East Sussex - £22k
Our client in the East Sussex area is looking for a Technical Customer Service Co-ordinator. must have strong knowledge and experience with SAP, Lotus Notes, Microsoft Office, will have IT skills and a technical qualification to HNC*HND or equivalent. Will have experience in a strong customer service environment and should have a good telephone manner and communication skills. Responsibilities will include: To respond promptly and professionally to telephone and email enquiries from customers, agents and distributors taking action, or passing on to the appropriate member of the Customer Service team for action. To ensure that all enquiries*service jobs are logged on the appropriate IT system and that they are progressed, completed and invoiced (if appropriate) within the agreed target timescales. To co-ordinate the UK repair and service activity to ensure that repairs and service calls are completed and invoiced (if appropriate) within the agreed target timescale. To monitor customer satisfaction levels and the departmental performance through analysis of response times and seeking feedback from customers on their experience of our clients Customer Service Centre against departmental targets. To provide administrative support to the Customer Service Manager, eg. analysis and production of reports on departmental performance against targets. To take part in customer service improvement initiatives as required by the Customer Service Manager. To undertake special project work as agreed with the Customer Service Centre Manager, as required.
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| Contact information |
| Employer: |
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| Email: |
1854@jobinnottingham.informnow.com
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| Phone: |
0115 840 7597
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Publication date: 2009-04-05 01:01:12
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